Recall issued for popular facial moisturizer
Updated: 10:58 AM CST Jan 23, 2025
US WHAT THIS WILL MEAN FOR YOU. MORE THAN 400,000 PRODUCTS SOLD THROUGH AMAZON MAY BE AFFECTED BY THIS ORDER FROM THE U.S. CONSUMER PRODUCT SAFETY COMMISSION. THE CPSC. THE ORDER GOES INTO EFFECT THIS COMING SUNDAY, JANUARY 26TH, AND IT REQUIRES AMAZON TO INFORM THE PUBLIC ABOUT DANGEROUS OR DEFECTIVE PRODUCTS SOLD THROUGH ITS WEBSITE. AMAZON WILL DO THAT BY POSTING A RECALL NOTICE ON AMAZON.COM ON THE SAME DAY THAT THE RECALLS ARE ISSUED BY THE CPSC. AMAZON THEN ALSO HAS TO DIRECTLY NOTIFY THE AFFECTED CUSTOMERS THROUGH EMAIL AND BY POSTING RECALLS ON EACH CUSTOMER’S PERSONAL ACCOUNT PAGE. THIS ORDER APPLIES TO ALL PRODUCTS SOLD BY AMAZON AND PRODUCTS SOLD BY THIRD PARTY SELLERS ON THE SITE THROUGH AMAZON AND AMAZON MUST ISSUE A FULL REFUND IN THE AMOUNT OF THE PURCHASE PRICE TO ANY CONSUMER WHO SUBMITS PROOF THAT THEY DESTROYED OR DISPOSED OF A RECALLED PRODUCT. THIS ORDER IS THE RESULT OF A LEGAL COMPLAINT FILED WAY BACK IN 2021, ALLEGING THAT AMAZON CONTINUED TO SELL DEFECTIVE PRODUCTS AFTER THEY WERE RECALLED, INCLUDING CARBON MONOXIDE DETECTORS, HAIR DRYERS, AND CHILDREN’S PAJAMAS. AGAIN, THIS ORDER GOES INTO EFFECT THIS COMING SUNDAY, JANUARY 26TH
The popular skincare brand First Aid Beauty has issued a nationwide recall of one of its top-selling face moisturizers following a classification from the U.S. Food and Drug Administration (FDA) as a Class II recall. Related video above: Amazon has new rules to follow to protect customers from dangerous productsOn Dec. 23, First Aid Beauty recalled 2,756 units of its Ultra Repair Cream. The cream is widely used on social media as it is commonly featured in skincare TikTok and YouTube videos. On Tuesday, the agency gave the recall a Class II risk classification, which describes a “situation in which use of, or exposure to, a violative product may cause temporary or medically reversible adverse health consequences or where the probability of serious adverse health consequences is remote.”This product is commonly sold at Sephora, Nordstrom and Ulta retailers, as well as numerous online-only retailers like Amazon and the First Aid Beauty website.The affected jars have the lot numbers 24D44 and 24D45 and expiration dates of April 10 and 11, 2026.According to the FDA, the reason for the recall is a deviation from Current Good Manufacturing Practice regulations. “Product intended for quarantine was inadvertently distributed,” the agency said.The FDA defines a recall as a “firm’s removal or correction of a marketed product that FDA considers to be in violation of the laws we administer and against which we would initiate legal action.”Consumers who have purchased the moisturizer are urged to stop using it immediately to avoid any possible health complications. They can also reach out to the original seller for refund information.
The popular skincare brand First Aid Beauty has issued a nationwide recall of one of its top-selling face moisturizers following a classification from the U.S. Food and Drug Administration (FDA) as a Class II recall.
Related video above: Amazon has new rules to follow to protect customers from dangerous products
On Dec. 23, First Aid Beauty recalled 2,756 units of its Ultra Repair Cream. The cream is widely used on social media as it is commonly featured in skincare TikTok and YouTube videos.
On Tuesday, the agency gave the recall a Class II risk classification, which describes a “situation in which use of, or exposure to, a violative product may cause temporary or medically reversible adverse health consequences or where the probability of serious adverse health consequences is remote.”
This product is commonly sold at Sephora, Nordstrom and Ulta retailers, as well as numerous online-only retailers like Amazon and the First Aid Beauty website.
The affected jars have the lot numbers 24D44 and 24D45 and expiration dates of April 10 and 11, 2026.
According to the FDA, the reason for the recall is a deviation from Current Good Manufacturing Practice regulations.
“Product intended for quarantine was inadvertently distributed,” the agency said.
The FDA defines a recall as a “firm’s removal or correction of a marketed product that FDA considers to be in violation of the laws we administer and against which we would initiate legal action.”
Consumers who have purchased the moisturizer are urged to stop using it immediately to avoid any possible health complications. They can also reach out to the original seller for refund information.
